Terry Howell Goes Digital, with K8 from Kerridge Commercial Systems
Highlights
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ERP software tailored to suit the needs of the business
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System implementation run by timber-industry experts
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Efficient sales and inventory processes to meet demand
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An improved end-to-end customer experience
Business Statement from Luke Brown, Head of Retail at T G Howell & Sons Ltd
Recognising the need to streamline and improve accuracy with business management software, Luke Brown, Head of Retail at Terry Howell, explains why the timber merchants chose K8.
"What really stood out to us about K8 was the scope for tailoring the system to suit our specific business needs. In addition, we were really encouraged by the knowledge and expertise of the consultancy team. Having individuals on our project who understood our industry was a huge help in the build stages, with the ability to bounce ideas off each other and share best practices on how we could get the system to work for us."
Since implementing the system in November 2021, the business has already seen a huge change in its ability to forecast sales and stock requirements. Historically, Terry Howell had relied on handwritten sales orders and inventory processes, which was proving inefficient as the scale of the business continued to grow, Luke explains. "This was a huge process change for our business, especially going from pen and paper, but our team have been phenomenal in rising to the challenge.’ And while Terry Howell has already seen improvements since implementing K8, they’re not stopping there. The business is partnering with KCS on their next project, the implementation of K8 WebPro. Scheduled to roll out later this year, K8 WebPro is a cloud-based ecommerce add-on that allows businesses to receive orders online directly into the K8 system."
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