Copyright T G Howell & Sons 2019

Terry Howell - Timber  Builders Merchants

Company News & Events 

CORONAVIRUS (COVID-19) OPENING HOURS

Our branches are currently open to Trade Customers, as follows:

Newport Branch 01633 246 000 

Open for Walk In's and Click & Collect

Monday - Friday 07:45am - 3:30pm
 

Pontypool Branch 01495 762 849

Open for Click & Collect Orders Only

Monday - Friday 07:45am - 3:30pm
 

Risca Branch 01633 612 612

Temporarily Closed
 

Please note our branches are experiencing a high call volume at the moment and we are unable to arrange callbacks. Thank you. 

EASTER 2020 OPENING HOURS

All of our branches are closed over the Easter period, to  give our team some quality time to spend with their families.

 

Good Friday - CLOSED

 

Saturday 11th April - CLOSED

 

Easter Sunday - CLOSED

 

Bank Holiday Monday - CLOSED

 

GENERAL INFORMATION

Click & Collect 

Click and Collect orders can only be placed over the phone at the moment. Please ensure that you supply your order reference on arrival to one of our sites. Collections will be loaded into your vehicle while ensuring social distancing. 

 

Home Delivery 

Home Delivery orders can only be placed over the phone at the moment. We are currently operating a reduced delivery service, which provides our customers with a Contactless Home Delivery. Please note that our driver will leave your items in an agreed location. We ask that all customers please respect the social distancing rules, put in place to protect our team during the delivery. To avoid having to handle delivery notes, your driver will ask if you are happy with everything over the phone and then sign the order as a contactless delivery. 

Store Contact Information

DF0A9850Low.jpg

Our Service
We want to reassure all of our customers that our supply chain remains robust. As a specialist timber merchants, we have been in close contact with our suppliers since the initial outbreak to minimise any effect on our customers. 

Orders
Please note that we are experiencing a high volume of orders for delivery. For this reason, there may be a delay in us getting back to you with a confirmed delivery date. Unfortunately, we're unable to confirm delivery dates until your order has been processed by our team.

Summary

Please be aware that our leadership team is talking daily to review government changes as and when they arise, updating our policies to mitigate against the situation as new information becomes available.