FAQs

We often get asked common questions so we thought we answer them for you. Here are some Terry Howell Builders Merchants Questions and Answers. Terry Howell Builders Merchants Newport South Wales.

FAQs

Below are some frequently asked question from customers, if you can't find the answer you require please contact us

1) How far will you deliver?
Anywhere within a 30 mile radius

2) Is there a minimum order value?
No there is no minimum order value.

3) Where are you located?
We have three branches, Newport, Pontypool and Risca.

4) How do I open a credit account?
Contact one of the branches or alternatively download a credit application form from the website. Link to account form

5) Do you offer a cutting service on plywood?
Yes, we can cut ply to any size you require. However you will need to contact the Newport branch to receive a price.

6) Are you FSC certified?
No we are not FSC registered. However, all of our products DO come from FSC registered suppliers including our logs.

7) How long will it take to receive my product after I have placed an order?
Between 3-5 working days providing the item is in stock.

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